Delivery
Delivery is inclusive in the price for the U.K
Other places in the world, whatever it costs (e-mail and I will find out)
All writing instruments are made to order as they come in, so depending on work load and stock dictates the speed of delivery. One off pens I aim to ship within 48 hours but bearing in mind Im the guy selecting/collecting the wood, making the pen and packing at the moment, so I would say no later than seven days in the U.K please e-mail me for a more accurate time estimate please contact me at: mark@clevedonwoodenpens.com
All the pens are inspected by me before posting. However if the pens are found to be damaged/not to your satisfaction or faulty please return them to me at
Clevedonwoodenpens.com
120 Strode Road
Clevedon
BS21 6QG
Contact me before returning them please so I can give you a returns reference.
I will not refund the postage if you are returning the pen because you are not happy with it, but will refund the price you paid for the writing instrument only if it is returned in a resalable condition.
I will of course reimburse you for the postage if you have to return the instrument for repair or replacement.
All notifications must be made within 10 days of receiving you pen
My aim is to please so I hope you will not need to send your pen back, but if you do please work with me to solve any problems
Best Regard Mark Webber